Shipping policy

  • We ship only within Bogotá.
  • Orders shipped from other cities will be automatically canceled and refunded.
  • Delivery is promised up to 8 days.
  • There is no minimum order.
  • We reserve the right to cancel orders in remote or peripheral areas of the city.
  • We cannot guarantee an exact delivery time. We deliver from 9 AM to 5 PM.
  • Free shipping on orders over $100,000.
  • Due to internal policies, our couriers are not authorized to enter the customer's home. If you live in a residential complex or building, you must receive your order at the gate.